Choosing the right payment gateway for your business can feel like navigating a maze. It’s not just about finding a way to accept money, it’s also about how the payment system aligns with how your business operations run. For businesses exploring payment solutions in Malaysia, two names frequently emerge: Paydibs and ToyyibPay.
But which one makes more sense for your needs? Is it the straightforward approach favoured by ToyyibPay, or the more extensive, tailored capabilities offered by Paydibs? We will explore it all, examining their unique strengths, features, pricing, and ideal applications.
Don’t worry, it’s not that complicated.
Before diving into each option, it helps to understand what businesses should look for in a payment system:
Both Paydibs and ToyyibPay address and provide many of these requirements, but let’s peel back the layers and look at it closer.
ToyyibPay positions itself as an accessible and affordable online payment gateway, particularly appealing to small and medium-sized enterprises (SMEs) and non-profit organisations. Its primary advantage lies in making online payment acceptance both straightforward and budget-friendly.
Here’s a clear look at ToyyibPay’s typical fees:
Plan / Service | Annual Fee | Setup Fee | FPX B2C Fee | FPX B2B Fee | Card Transaction Fee (Local) | Card Transaction Fee (Foreign) | Settlement Speed (FPX) |
Standard FPX | FREE | FREE | RM 1.00 | RM 2.00 | N/A | N/A | Within 1-4 business days |
Santai (NPO) FPX | FREE | FREE | RM 0.00 | RM 2.00 | N/A | N/A | Next 10 business days |
Card Payments (via partners) | RM 100* | RM 100 | N/A | N/A | 1.50% | 2.35% | Next 4 business days |
Note: The RM 100 annual fee for card payments begins in the subsequent year after onboarding.
“ToyyibPay provides a direct and economical pathway to online payments, particularly for those whose customers prefer local bank transfers.”
Highlights of ToyyibPay:
Paydibs, a Malaysian fintech firm regulated by Bank Negara Malaysia (BNM) and holding MSC status, describes itself as a comprehensive payment ecosystem. Its strength lies in providing a wider array of payment options, serving both online and physical transaction needs, and offering extensive customisation capabilities.
Here’s a clear look at Paydibs’ typical fees, which can vary based on the chosen solution:
Feature | Online | Terminal (Rent) | Terminal (Buy) | Mobile App |
Signup Fee | FREE** | FREE | FREE | FREE |
Yearly Fee | RM 300* | N/A | RM 120 | N/A |
Terminal Cost | N/A | RM 40/month | RM 480 (one-time) | N/A |
Maintenance Fee | RM 300* | N/A | N/A | FREE |
Refundable Deposit | N/A | RM 500 | N/A | N/A |
Online Banking (FPX) | Yes | No | No | No |
Credit/Debit Card | Yes | Yes | Yes | No |
BNPL | Yes | Yes | Yes | Yes |
International Pay | Yes | Yes | Yes | No |
Disclaimer: This article is based on independent research using publicly available information from the respective companies’ websites, industry reports, and general knowledge up to our last update. This content is not endorsed by, affiliated with, or sponsored by either Paydibs or ToyyibPay.
All the reading can be tiring and we know it still can be a bit confusing between what they truly offer. So, here is a table that summarises the key distinctions to help in your decision-making process:
Feature | ToyyibPay | Paydibs |
Primary Focus | Online FPX, straightforwardness, value | Online & Offline, broad payment types |
Integration Method | Simple (plugins, payment links, QR) | Custom (API/SDK), plugins, terminals, mobile app |
Core FPX Trans. Fee | RM 1.00 B2C; RM 0.00 NPO B2C | Percentage-based (specific rates apply) |
Card Trans. Fees | From 1.50% (via partners, with fees) | From ~2.2% (core offering) |
Annual Fees | FREE (for FPX) | Potential RM300 (online); RM120 (terminal) |
BNPL Support | No | Yes |
Physical Terminals | No | Yes (rental/purchase options) |
Settlement Speed | Next business day (standard FPX) | T+1/T+2 working days |
Customer Support | Mon-Sat, 7 am-7 pm (online messaging) | 24/7 Hotline help desk |
Shariah Compliance | Explicitly promoted | Not explicitly highlighted |
Ultimately, the best payment gateway is the one that fits your unique business goals. Both Paydibs and ToyyibPay are strong contenders, each offering distinct advantages.
Consider ToyyibPay if:
Choose Paydibs if:
In the end, neither Paydibs nor ToyyibPay is objectively superior, they are simply better suited for different kinds of businesses.
If you’re seeking a lean, affordable, and purely online solution, ToyyibPay stands as a strong option. However, if your business requires the flexibility of both physical and digital payments, coupled with international capabilities and deeper customisation, Paydibs provides tools that can scale alongside your expansion.
Remember, do not just compare features in isolation. Compare them directly against your actual business goals and choose the payment gateway that genuinely empowers your operations.
Alternatively, if you think neither of these payment solutions suits your fancy, check out our Top 10 Payment Gateway Malaysia guide!
Yes. Both Paydibs and ToyyibPay generally support recurring billing, often through their API integrations, which is crucial for subscription-based businesses.
No, both Paydibs and ToyyibPay require a registered business entity (Sole Proprietor, SDN LLP) with valid SSM documentation to open a merchant account.
Both platforms offer tools and support for fraud prevention and managing chargebacks, though Paydibs may offer more advanced features for high-volume or terminal-based transactions due to its broader scope.
Yes. Especially ToyyibPay with its specific NPO rates, and both can facilitate general donation payments through their payment links or website integration.
Yes, both platforms offer merchant dashboards where you can view transaction histories, sales reports, and settlement details to track your business performance.
Paydibs explicitly supports multi-currency payments and international cards. ToyyibPay, while accepting foreign cards via partners, primarily processes payments in MYR.