Key Takeaways
- AI-driven marketing is on the rise: Agencies like Ai Touch are leading Malaysia’s shift toward intelligent, automated, and predictive social media strategies.
- Storytelling still matters: Creative-first agencies such as BRANDTHINK and Bike Bear prove that authentic narratives remain crucial for brand engagement.
- Data meets creativity: Performance-focused agencies like Primal and Nextsclick combine analytics with compelling design to maximise ROI.
- SMEs have scalable options: Firms like Flow Digital and I Concept Digital offer transparent, modular packages tailored for growing Malaysian businesses.
- Choosing the right fit is key: Each agency brings unique strengths, AI innovation, branding depth, or campaign precision, so align your choice with your brand’s goals and resources.
Social media marketing in Malaysia has evolved far beyond posting content, it is now about strategy, storytelling, and smart automation.
As audiences become more selective and algorithms more complex, businesses need agencies that can blend creativity with technology to deliver measurable impact.
Hence why we compile this list of Top 10 Social Media Marketing Agencies in Malaysia, with each excelling in data-driven content, AI-assisted campaigns, influencer strategy, and full-funnel digital execution.
Below, we break down what makes each agency stand out, who they are best suited for, and the services they specialise in, so you can choose the perfect partner for your next growth stage.
1. Ai Touch
Ai Touch is a next-generation AI-powered social media marketing agency in Malaysia that blends artificial intelligence with human creativity to deliver smarter, faster, and data-driven digital results.
Based in Johor Bahru, Ai Touch helps brands build deeper connections through personalised content, automated engagement, and precision targeting across all major platforms.
Unlike traditional agencies that rely solely on manual strategy, Ai Touch integrates AI tools to analyse audience sentiment, optimise content timing, and forecast campaign performance in real time, ensuring every post, ad, or story delivers measurable impact.
What Ai Touch is Known For
- AI-Enhanced Marketing: Uses predictive AI to identify content trends and create audience-personalised campaigns.
- 360° Digital Solutions: Offers integrated services covering social media, branding, web design, and paid advertising.
- Performance Analytics: Combines human insights with AI dashboards to improve reach, engagement, and conversion rates.
Services Offered:
- Social Media Strategy & Management: Tailored planning and execution for Facebook, Instagram, TikTok, and XHS.
- Influencer & Community Engagement: Data-led selection of influencers on Facebook, Instagram, XHS and TikTok to amplify organic reach and customer trust.
- AI Content Creation: Smart automation tools for generating hyper-realistic AI avatars, captions, visuals, and video edits that align with your brand identity.
- Branding & Web Design: Full creative suite for brand positioning, identity development, and website experience design.
“Ai Touch is redefining social media marketing in Malaysia through AI-first creativity and measurable digital outcomes.”
Ideal for: Modern businesses seeking intelligent, automated, and conversion-oriented social media campaigns powered by AI innovation.
Contact: +6018-904 9969
Address: Unit 17-02A, Level 17, Menara Zurich, 15, Jalan Dato Abdullah Tahir, Taman Abad, 80300 Johor Bahru, Johor Darul Ta’zim
Website: https://aitouch.com.my
2. Primal
Primal is one of Kuala Lumpur’s best-known performance-driven digital and social media marketing agencies, focusing on ROI-led campaigns that blend creativity with data. Known for its transparency and full-funnel strategies, Primal has earned a reputation as a results-oriented partner for Malaysian brands across industries.
With expertise spanning Google Ads, SEO, and paid social, Primal ensures every campaign converts attention into measurable growth through clear analytics and audience targeting.
Services Offered:
- Social Media Advertising: Targeted campaigns across Facebook, Instagram, LinkedIn, and YouTube.
- Performance SEO: Data-driven optimisation for long-term visibility and organic conversions.
- Content & Creative Strategy: Visual storytelling designed to drive engagement and brand loyalty.
- Conversion Rate Optimisation: Testing, tracking, and refining landing pages for higher ROI.
Ideal for: Businesses seeking measurable returns from social and digital marketing with a full-service partner in Kuala Lumpur.
3. BRANDTHINK Malaysia
BRANDTHINK Malaysia is a storytelling-led digital and social agency based in Bangsar South, Kuala Lumpur. Established in 2000, the firm focuses on brand reputation, creative strategy, and authentic engagement rather than algorithm chasing.
Their campaigns merge PR, branding, and social media into one cohesive narrative that strengthens long-term customer trust and visibility.
Services Offered:
- Brand Storytelling & Strategy: End-to-end campaigns that highlight brand identity and purpose.
- Social Media Marketing: Engagement-led content across Facebook, Instagram, and TikTok.
- Public Relations: Integrated communication strategies that amplify visibility and reputation.
- Creative Production: High-quality photo and video content tailored to brand voice.
Ideal for: Brands seeking emotionally resonant storytelling and integrated PR-social synergy.
4. Flow Digital
Flow Digital is a specialised social media marketing agency in Malaysia that focuses on helping brands build consistent online presence through content strategy, influencer collaborations, and performance analytics.
Their team is known for practical execution, transparent packages, and a balanced mix of creativity and strategy, making them ideal for businesses that want clarity and measurable outcomes.
Services Offered:
- Social Media Management: End-to-end planning, scheduling, and optimisation.
- Influencer & Creator Marketing: Collaborations that align brand values with the right audiences.
- Video & Reels Production: Short-form storytelling optimised for engagement.
- Digital Advertising: Paid social campaigns tuned for conversions and lead generation.
Ideal for: SMEs looking for consistent, data-backed growth on social media without overpaying for fluff.
Read more: Best 10 SEO agency in Malaysia
5. Bike Bear
Bike Bear is a creative-first social media and digital agency based in Petaling Jaya. Their playful approach combines storytelling, design, and strategy to deliver meaningful brand connections across social platforms.
Rather than running repetitive campaigns, Bike Bear focuses on emotional branding and audience experiences that stand out visually and conceptually.
Services Offered:
- Social Media Strategy & Branding: Unique, creative content campaigns for social growth.
- Creative Design & Copywriting: Visual storytelling through design and tone consistency.
- Video & Multimedia Marketing: Engaging visual content designed for shareability.
- Website & UX Development: Social-integrated websites optimised for engagement and lead flow.
Ideal for: Brands that value creativity, visual storytelling, and bold brand identity in their social marketing.
6. I Concept Digital
I Concept Digital is a creative and digital marketing agency headquartered in Subang Jaya, offering integrated social media, web, and branding services. Known for their strong design focus and regional footprint, they combine creativity with analytics to build campaigns that resonate emotionally while still performing strategically.
Their team works with brands across Malaysia and Singapore, helping them translate business goals into content that drives clicks, conversations, and conversions.
Services Offered:
- Social Media Marketing: Cross-platform campaign planning and creative execution.
- Web Design & Development: SEO-optimised website, mobile-friendly websites with strong branding.
- Digital Campaigns: Paid ads, analytics, and reporting for ROI measurement.
- Branding & Visual Identity: Strategic design solutions for modern, memorable brands.
Ideal for: Companies seeking unified branding and social media execution under one creative direction.
7. WildAge Sdn Bhd
WildAge is a digital strategy and social media agency based in Petaling Jaya, best known for helping brands blend marketing psychology with creative storytelling. Since 2009, the agency has supported both startups and large organisations with digital campaigns that build long-term brand engagement.
Their team specialises in content strategy, visual storytelling, and data-driven decision-making to keep brands relevant in fast-moving digital spaces.
Services Offered:
- Social Media Strategy: Data-informed content calendars for consistent audience engagement.
- Performance Marketing: Conversion-focused campaigns across Facebook, Instagram, and Google.
- Creative Storytelling: Visual and copy concepts designed to connect emotionally with audiences.
- Digital Strategy Consulting: End-to-end digital roadmaps for sustained brand growth.
Ideal for: Growing brands that need a balance of strategy, creativity, and measurable results.
8. Demojo Communication
Demojo Communication is a hybrid digital and experiential agency based in Petaling Jaya that merges creative campaigns with social activation. Known for their energetic and youthful approach, Demojo excels in connecting offline experiences with online engagement.
Their projects often combine event marketing, influencer collaborations, and video storytelling to boost brand visibility across social media.
Services Offered:
- Social Media Management: Engaging content crafted around real-time trends and events.
- Influencer Marketing: Strategic collaborations with personalities that fit each brand’s voice.
- Event & Activation Campaigns: Offline events integrated with digital promotion.
- Video & Multimedia Content: High-quality storytelling for TikTok, Reels, and YouTube.
Ideal for: Lifestyle and consumer brands looking to merge online engagement with real-world experiences.
Read more: Top 10 PR Agencies in Malaysia (And Who They’re Best For)
9. Maroon Studio Sdn Bhd
Maroon Studio is a boutique creative and social media agency in Kuala Lumpur offering custom-built campaigns for brands that value individuality and design flair. With a small but agile team, they focus on delivering thoughtful digital experiences that align creativity with strategic intent.
Their personalised service model makes them ideal for SMEs or startups looking for a close, hands-on partnership.
Services Offered:
- Social Media Marketing: Concept-to-post execution for consistent brand voice.
- Creative Design & Branding: Aesthetic-driven campaigns that enhance online perception.
- Web & UI/UX Design: Modern websites designed for usability and conversion.
- Video & Photography: Visual content production tailored for social platforms.
Ideal for: Small to mid-sized businesses seeking boutique-level attention and high creative standards.
10. Nextsclick Digital
Nextsclick Digital is a results-focused branding and social media marketing agency based in Kuala Lumpur. They help brands align storytelling, advertising, and analytics into cohesive campaigns that build visibility and trust online.
The agency’s strength lies in merging modern design with analytical precision, ensuring every creative output contributes directly to measurable business outcomes.
Services Offered:
- Social Media Management: Strategic content creation and posting schedules for multiple platforms.
- Paid Ads & Performance Marketing: Conversion-optimised campaigns for Facebook, Google, and TikTok.
- Brand Development: From logo design to full digital identity systems.
- Data Analytics & Optimisation: Campaign tracking and refinement based on live metrics.
Ideal for: Companies looking for a strategic partner to grow brand presence and performance through data-backed creativity.
Top 10 Social Media Marketing Agencies in Malaysia
Agency | Specialisation | Best For | Key Services |
Ai Touch | AI-powered social media marketing | Brands wanting AI-driven content and automation | Social media strategy, AI content creation, paid ads, influencer marketing |
Primal Malaysia | Performance-based social & digital marketing | Businesses needing measurable ROI | Social ads, SEO, content strategy, CRO, creative campaigns |
BRANDTHINK Malaysia | Storytelling & PR-driven marketing | Brands focused on identity and storytelling | Social media strategy, PR integration, creative production |
Flow Digital | Social media management & influencer marketing | SMEs seeking structured and transparent growth | Social media management, influencer collabs, short-form videos |
Bike Bear | Creative-first branding & storytelling | Lifestyle and visual-driven brands | Social campaigns, creative design, copywriting, multimedia marketing |
I Concept Digital | Integrated social + web + branding strategy | Companies seeking unified digital presence | Social media marketing, web design, digital campaigns, branding |
WildAge Sdn Bhd | Strategic content & digital storytelling | Growing brands balancing creativity and analytics | Content strategy, social ads, digital consulting, storytelling |
Demojo Communication | Experiential & social activation | Lifestyle brands merging offline and online marketing | Social management, influencer marketing, event campaigns |
Maroon Studio Sdn Bhd | Boutique creative marketing | SMEs/startups seeking high-quality design-led campaigns | Social media marketing, branding, web design, photography |
Nextsclick Digital | Branding + data-driven performance | Businesses seeking measurable growth | Social media management, paid ads, analytics, brand development |
Conclusion: How to Choose the Right Social Media Agency in Malaysia
Choosing a social media agency in Malaysia isn’t just about who has the flashiest portfolio or the biggest client names, it’s about finding a partner who understands your audience, adapts to your goals, and evolves with the changing digital scene.
This guide has showcased Malaysia’s top 10 social media marketing agencies, each with its own specialisation and strength.
The next step? Match your business needs with the marketing agency that understands them best, and choose a partner that helps you connect, not just post.
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Frequently Asked Questions About Social Media Marketing Agencies in Malaysia
A social media marketing agency helps businesses manage, create, and promote content across platforms like Facebook, Instagram, TikTok, and LinkedIn to increase visibility, engagement, and conversions.
Agencies provide strategy, design, analytics, and ad management expertise that saves time and improves ROI compared to in-house efforts.
Costs typically range from RM2,000 to RM15,000 per month depending on campaign scope, ad spend, and deliverables like content production or influencer partnerships.
Yes. Most agencies manage Facebook, Instagram, TikTok, and Google Ads campaigns, ensuring your content reaches targeted audiences efficiently.
No. Strategies vary by audience, product type, and goals. Agencies tailor campaigns for B2B, retail, lifestyle, or service-based brands to maximise engagement and conversions.
Assess their past work, client fit, and transparency. Choose an agency that understands your brand’s voice and offers measurable, data-driven reporting.
