If you are SMEs business owner, e-commerce giant, or any individual who is new to online payment solutions, a dynamic environment requires you to have a robust and adaptable online payment infrastructure for businesses to grow.
In other words, a reliable, secure, and efficient payment gateway Malaysia to support your business transactions.
The blossom of e-commerce and retail shops is fueled by increasing internet penetration, using the right payment gateway is crucial. A seamless transaction idealizes customer experience and satisfaction can skyrocket revenues.
Our comparison of Top 10 payment gateways in Malaysia guide list you the leading payment gateways in Malaysia, features, benefits, and factors to consider.
A payment gateway is a method used by businesses to ideally accept payments from customers. It acts as a secure channel between a merchant’s online platform and the customer’s financial method, facilitating secure transactions and sensitive financial data. Payment gateway ensures the accurate and efficient processing of all transactions.
Payment gateway usually referred to online payment like Credit cards, debit cards, e-wallets, and many other digital payment methods, can all be hosted under one payment gateway provider in compliance with laws and regulations.
Customers initiate payment process by placing an order on the merchant’s online platform and proceed to their payment details, which may include credit/debit card information, e-wallet details, or online banking credentials.
The payment gateway, as a secure channel, processes the payment details from the customer and transmits them securely to the merchant’s acquiring bank.
The merchant’s acquiring bank then forwards the transaction request to the customer’s issuing bank or the relevant payment service provider.
The issuing bank meticulously verifies the transaction details, including the customer’s available funds and conducting necessary fraud checks – a due diligence to kill businesses’ worrisome financial ick.
Based on the verification, the issuing bank responds with an authorization to the acquiring bank, either approving or declining the transaction.
Successful or failure to proceed, the payment gateway notifies both the customer and the merchant regarding the transaction status in completing the online payment process.
Background:
Paydibs, a rapidly growing payment gateway provider in Malaysia towards ASEAN preferred choice, focusing on delivering efficient and secure online payment solutions for all sizes of business – retail shops and online ranging from ecommerce, laundry kiosk, vending machines, and the likes.
Recognized by industry experts, as evidenced receipt of the esteemed Best Payment Solution Award at the 2018 Mobile Business Excellence Awards (MBEA) and Excellent Payment Solutions Provider at The 6th Lang International Corporate Titan Award 2024.
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iPay88, established in 2000, is one of the leading payment gateways in Southeast Asia. Considered the most widespread payment solutions for most size of businesses.
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Billplz is a Malaysian payment gateway focusing on affordable and straightforward payment solutions for SMEs.
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Founded in 2013, eGHL is a subsidiary of GHL Systems and caters to businesses across Malaysia and Southeast Asia.
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PayPal, established in 1998, is a global payment gateway renowned for its ease of use and international reach.
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Stripe, launched in 2010, is a global payment processing platform designed for developers and tech-savvy businesses.
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Previously known as MOLPay, Razer Merchant Services is a leading payment gateway in Malaysia, tailored for e-commerce and gaming businesses.
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MOLPay, now integrated with Razer Merchant Services, focuses on seamless payment solutions for online businesses.
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SenangPay was launched to provide simple, secure, and affordable payment solutions for SMEs in Malaysia.
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HitPay is a modern payment gateway designed for small businesses, offering various payment options and simple integrations.
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Each payment gateway offers unique features and benefits. Businesses should evaluate their specific needs, transaction volumes, and target markets to select the most suitable option. Whether you’re looking for affordability (Billplz), international reach (PayPal), or advanced customization (Stripe), there’s a payment gateway tailored for your business in Malaysia.
The dominance of digital wallets like GrabPay, Touch ‘n Go eWallet, and Boost necessitates their strategic integration by businesses to maintain competitiveness in the Malaysian market.
Buy Now, Pay Later (BNPL) services are experiencing rapid growth in Malaysia, providing consumers with flexible payment options and contributing to increased sales for businesses like Shopee – Spaylater and Grab PayLater.
International expansion by Malaysian businesses necessitates payment gateways with multi-currency support and cross-border capabilities. Countries like China & Bangladesh eCommerce stores are expanding from local Malaysia to international market.
Seamless mobile experiences are crucial for payment gateways to retain customers in the era of mobile commerce. A mobile payment app is a necessity, not just limited to website browsers.
All in all, a full retail payment solution usually has a physical store for warehousing and displaying. When it happens offline, get your best competitive MDR rate of payment terminal machine Malaysia here.
Payment Gateway | Setup Fee (RM) | Yearly Fee (RM) | Transaction Commission (Credit/Debit Card) | Transaction Fees (Online Banking) | Payment Methods | Supported Currencies |
iPay88 | SME: RM2,088 | SME: RM500 | 2.9% (SME), 3.5% (Startup) | 2.8% or min RM0.60 | Visa, MasterCard, FPX, Malaysia Online Bank Transfer, PayPal, Boost, GrabPay, Touch ‘n Go, Vcash | MYR (USD and other currencies supported in multi-currency gateway) |
Paydibs | Free | RM200/RM300 | Local Credit – 1.80%, Local Debit – 1.60%, Foreign Card – 3.20% | 1.5% or minimum RM0.80 whichever is higher. | Visa, MasterCard, FPX, Malaysia Online Bank Transfer, DuitNow Pay, Boost, GrabPay, Touch ‘n Go, Mcash, ShopeePay, Atome, Alipay, WeChat Pay, Crypto. | MYR, PHP, IDR, RMB, THB, LKR, and more ASEAN Countries. |
Billplz | Free | Free | RM1.50 per transaction | RM1.50 per transaction | Visa, MasterCard, Malaysia Online Bank Transfer (Alliance Online, Am Online, CIMB Clicks, etc.) | MYR |
eGHL | 399 (Starter) | 399 (Free 1st year) | 2.8% (Starter), 2.5% (Small Biz) | 2.8% or min RM0.60 | Visa, MasterCard, Malaysia Online Bank Transfer (Maybank2U, CIMB Clicks, RHB Online, etc.) | MYR |
PayPal | Free | Free | 3.9% + RM2.00 (Domestic), 4.4% + fixed fee (Cross-border) | N/A | Visa, MasterCard, Discover, American Express, Malaysia Bank Transfer | 24 currencies, including USD, MYR, EUR, GBP, JPY, SGD |
Stripe | Free | Free | 3% + RM1.00 | 3% + RM1.00 | Credit/Debit Cards, FPX | Over 135 currencies, including MYR |
Razer Merchant Services | 499 (Lite) | 99 (Lite, waived 1st year) | 3.8% (Lite), 2.4% (Premium) | 3.8% or min RM0.60 (Lite), 2.4% or min RM0.60 (Premium) | Visa, MasterCard, Malaysia Online Bank Transfer, E-wallets (Boost, GrabPay, Touch ‘n Go, etc.) | MYR |
SenangPay | No | 300 | 2.5% (Mastercard and Visa) | 1.5% or min RM1.00 | Online banking, Credit/Debit Cards | Limited international payment options |
HitPay | No | No | 2.5% – 3.5% | 2.5% – 3.5% | GrabPay, Boost, FPX | Supports multiple currencies |
GHL | 500 | 500 | 2.8% | 2.8% or min RM0.60 | Visa, MasterCard, Malaysia Bank Transfer, E-wallets | MYR |
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